Ordering & Payment

  1. How can I place my order?
    Shopping at Being Fetish is quick and easy. All products are in stock and ready for dispatch unless otherwise stated.
  2. Will my package be discreet?
    Being Fetish is a strong advocate of personal privacy. Your privacy is very important to us. Our discreet packaging allows you to shop on complete confidence, and you will be the only one excited about the product inside. Packages from Being Fetish will not have the Being Fetish logo on the box.
  3. What should I do if I can't place an order as usual?
    Simply contact our Customer Service Representatives (customerservice@beingfetish.com), We can draft an order for you accounting to the items you want. We will send an invoice via Email and arrange your shipment after complete information and successful payment.
  4. Is it safe to give my personal information?
    We use your personal information only for billing and shipping. Information is never sold, rented or shared with any other service or company! We maintain the security of our systems and information: Your information is safe with us and even our employees cannot access it unless it is needed to serve you.
  5. What payment methods do you accept?
    We can only accept payments with online payment (PayPal).
  6. How can I change an order after it has been submitted?
    If your order has not been shipped out, please contact Customer Service Representatives(customerservice@beingfetish.com) with your order number. We will assist to change your order. If your order is already in the shipping process, in that case, we will not be able to change or cancel your order.
  7. How can l cancel an order after it has been submitted?
    If your order has not been shipped out, please contact Customer Service Representatives(customerservice@beingfetish.com) with your order number. We will assist to cancel your order and make a Full refund for you. If your order has already been shipped out, we are unable to cancel your order. If you want to continue canceling your order, you need to refuse the package at the time of delivery and we will make a refund for your items, but the shipping cost is non-returnable.
  8. Why haven’t I received any emails or replies after placing my order?
    Your email address may have been entered incorrectly or blocked by spam filters. Please change your spam filters or check your junk mailbox. Please use your primary email to ensure you receive timely updates. Thanks for your support.