Accounts Issues

  1. How do I change my personal details?
    To change your personal information, simply log into your account and select ‘Edit Personal Information.’ If you are changing your shipping or billing address, remember to update your PayPal account too.
  2. Do I need to register to shop online?
    You can shop with us online without registering for an account. After you've completed your order, you'll again be asked whether you’d like to create an account or checkout as a guest. However, we recommend creating an account so that you can easily checkout when placing future orders.
  3. How do I unsubscribe from the email newsletter?
    Our regular email newsletters keep customers up to date with our latest products and exclusive offers. However, if you would like to unsubscribe from receiving them you can do so by clicking the 'Unsubscribe' link at the bottom of one of our emails.
  4. Why is my account is not recognized?
    Please double check to see if your email address is correct. If you find that it still hasn’t been recognized, you can easily set up a new account.