Política de reembolso

Returns 

All items are non-returnable unless the items are damaged or defective. This is for hygienic reasons since we cannot ensure the sterility of items after they have been received and opened. If you are not satisfied with your items with 30 days, contact us, we could provide you a second chance that you could exchange to other items with an equal or lesser price value.

Refunds (if applicable)

Refunds and replacements for damaged or defected products within 30 days after the delivered date. If you feel your product has a manufacturing defect, please email us via customerservice@beingfetish.com. (Tips: Attached the photos, the order number and write a short description to the defect products can accelerate the process.)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@beingfetish.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@beingfetish.com and send your item to: No. 8, Yongda Road Dongguan, 523330 Guangdong, China.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
Please contact Customer Service customerservice@beingfetish.com to process your return, thank you.